Refunds and Returns

Refund Policy,

Thank you for purchasing with New Echelon Hair. We hope that you will be pleased with your purchase. Should you wish to return purchased products, we will be happy to provide a refund or an even exchange of a purchased product, provided it is in the product’s original and fully resalable condition. Returns should be made within 30 days of the purchase date and in the product’s original, undamaged packaging. If we find that the product has not been returned to us in
fully resalable condition, we reserve the right to refuse a refund on the item. If you are approved, then your exchange or refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 business days.